Glide – New Customer This field is hidden when viewing the formTrustgrid CustomerOur minimum recommendation is to set up one device at your primary datacenter location. Glide also offers the ability to host either a High Availability (HA) device at your primary datacenter or a Disaster Recovery (DR) device at a secondary location (or to add both additional options). Please note, there is a cost incurred if a High Availability or Disaster Recovery SD-WAN device is required. The primary SD-WAN device is included within the Glide member Account Opening Platform Fee. An additional offsite DR device is $200/month and an onsite HA device is an additional $100/month. Extra device fees begin after the device has been shipped to the financial institution.Frequently Asked Questions Introduction to Trustgrid Deployment High-level Deployment Timeline Deployment Instructions for Two Nodes with One IP Interface Deployment Instructions for Two Nodes with Two IP Interfaces Lanner NCA-1513 Technical Spec Sheet Financial Institution NamePlease enter the name of your Financial InstitutionSite Name(Required)Site TypePrimarySecondary/DRTestDeployment Type(Required) High Availability Pair (HA) Single Device Device Type(Required)Physical Hardware DevicesVirtual MachineHypervisor VMware 6.5 VMware 6.7+ See Requirements to install Virtual AppliancesInterfaces on Each DeviceInterfaces on Each Device(Required) One Ethernet Two Ethernet Disaster Recovery (DR)In the event of a connectivity failure at the primary data center, how should Glide fail over to your secondary data center?Automated Failover / Automated Fail Back This setting will provide the same Automated Failover as described above, but fail back will happen automatically as soon as connectivity is restored. NOTE: Automated failover requires the ability for servers at the DR site to accept connections automatically and without manual approval. Manual Failover This setting requires your IT team to contact Glide to manually failover between your data centers. Automated Failover / Manual Fail Back This automates the failover between data centers. In the event of an internet or connectivity outage to your primary data center, the connection will fail over to the secondary data center within a few minutes without any action. In order to fail back to the primary data center, your IT team must contact Glide. DR TypeAutomated Failover / Automated Fail BackManual FailoverAutomated Failover / Manual Fail BackDevice InformationDNSDNS servers can be public or private but must be accessible from the 1st interface of the node.DNS 1(Required)DNS 2(Required)First DeviceIP Interface #1IP Address(Required)Subnet Mask(Required)Default Gateway(Required)IP Interface #2IP Address (2nd Interface)Subnet Mask (2nd Interface)Default Gateway (2nd Interface)Second DeviceIP Interface #1 – 2nd DeviceIP Address(Required)Subnet Mask(Required)Default Gateway(Required)IP Interface #2 – 2nd Device This will use the same network information from Interface #2 on the first device.IP Address (2nd Interface)Subnet Mask (2nd Interface)Default Gateway (2nd Interface)Cluster IP AddressThe Cluster IP must be on the same network as the IP Interface #2 interface of each device, when two interfaces are used.Cluster IP Address(Required) Stakeholder InformationThese fields need to have the name and email of your contact at GlideContact(Required)Glide Contact EmailHost InformationCheck Image Server IP:Port(Required)File Server IP:Port (SFTP)(Required)Real-Time Core Server IP:Port (Production)(Required)Real-Time Core Server IP:Port (Test)(Required)Active Directory Server IP:Port(Required)Statement Image Server IP:Port(Required)Other CommentsTest hosts or any other info can be entered here. Technical Contact InformationTrustgrid may contact this person if there are any issues or questions regarding the submitted information.Contact Name(Required)Phone NumberEmail Address(Required)Shipping InfoMust be a physical addressCompany Name(Required)ATTN(Required)Shipping Information Recipient(Required)Trustgrid will send shipping information to this email address.Address(Required) Street Address Address Line 2 City AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code SummaryPlease, make sure that the information entered is correct before submitting it. We recommend that you save a snapshot of the data for future reference.{all_fields}This field is hidden when viewing the formSection BreakUntitled Δ
