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  • Reference Documents

  • If you have questions or need help filling out the form please contact Trustgrid at provisioning@trustgrid.io

  • i.e. Main Datacenter, Ops Center, DR Site, Boston, etc.

  • DNS

    DNS servers can be public or private but must be accessible from the 1st interface of the node.
  • Device Network Information

  • IP Interface #1


  • IP Interface #2


  • First Device

  • IP Interface #1


  • IP Interface #2

  • Second Device

  • IP Interface #1 - 2nd Device


  • IP Interface #2 - 2nd Device

    This will use the same subnet information from Interface #2 on the first device.

  • Cluster IP Address

  • The Cluster IP must be on the same network as the IP Interface #2 interface of each device, when two interfaces are used.
  • Host Information

  • IP address
  • i.e. Core Banking:12000-12020, e-statements:443, etc.
  • Test hosts (with descriptions) or any other info can be entered here.

  • On Connectivity Failure

    In the event of a connectivity failure at the primary data center, how should Alkami fail over to your secondary data center?
  • Automated Failover / Automated Fail Back
    This setting will provide the same Automated Failover as described above, but fail back will happen automatically as soon as connectivity is restored.

    NOTE: Automated failover requires the ability for servers at the DR site to accept connections automatically and without manual approval

    Manual Failover
    This setting requires your IT team to contact the Mahalo Network team to manually failover between your data centers.
  • Deployment Address

    This is the physical address where the Trustgrid node (s) will be deployed.
  • Technical Contact Information

    Trustgrid may contact this person if there are any issues or questions regarding the submitted information.
  • Shipping Info

  • Trustgrid will send shipping information to this email address.


  • Summary

    Please, make sure that the information entered is correct before submitting it. Do also save a snapshot of your data for future reference.
  • {all_fields}

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